Track 2

AI & Intelligent Automation – Automate Operations

Proactive Meets Predictive

Salon IV

Prepare to bring new energy (and efficiency) to your agency’s continuous service improvement (CSI) initiatives with AI and machine learning. This session will demonstrate the benefits of using these technologies to elevate service support and user experience. Then explore how automation brings new agility and speed to a traditionally waterfall-based method of delivering change to the enterprise.


PreSales Manager, Solution Engineering, Federal