Track 2

AI & Intelligent Automation – Automate Operations

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Automate the Enterprise to Deliver Benefits Today
Salon IV
Automation is not just for the future, it’s here today. BOTs are a good start, but there’s so much more to consider and explore when it comes to automating the delivery of IT operations. This session will look at how government agencies can benefit most from smart adoption of automation and provide practical strategies for evolving to a fully automated enterprise.
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Making AI a Reality
Salon IV
Ready to simplify with AI? This session focuses on the potential of AI operations to drive new intelligence, efficiency, and simplicity into the enterprise. Learn best practices for implementing AI and machine learning in government agencies, hear about the latest tools and platforms, and see AI in action today.
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Robotic Process Automation: Not Just About the BOTs
Salon IV
Look beyond the BOTs. This engaging panel will show you how. Learn about the latest Robotic Process Automation (RPA) trends and how government organizations are using it to improve user engagement with front-end applications. Also see how RPA can help organizations reduce costs and accelerate IT deployment and organizational change.
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Proactive Meets Predictive
Salon IV
Prepare to bring new energy (and efficiency) to your agency’s continuous service improvement (CSI) initiatives with AI and machine learning. This session will demonstrate the benefits of using these technologies to elevate service support and user experience. Then explore how automation brings new agility and speed to a traditionally waterfall-based method of delivering change to the enterprise.